Last updated: April 02, 2026
1. Introduction
At ICSPLMS eLearning Portal, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, phone number, profile picture
- Educational Background: Academic history, certifications, professional experience
- Payment Information: Billing address, payment method details (processed securely through third-party providers)
- Course Progress: Enrollment data, completion status, grades, and assessment results
Automatically Collected Information
- Browser type and operating system
- IP address and location data
- Pages visited and time spent on the platform
- Device information
- Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our educational services
- Process course enrollments and payments
- Track your learning progress and provide certificates
- Communicate with you about courses, updates, and promotions
- Respond to your inquiries and support requests
- Analyze usage patterns to improve user experience
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us operate the platform (payment processors, hosting services, etc.)
- Instructors: Course instructors may see your enrollment and progress information
- Legal Requirements: When required by law or in response to legal processes
- Business Transfers: In case of merger, acquisition, or sale of assets
We do NOT sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure storage of personal data
- Regular security assessments
- Access controls and authentication requirements
- Employee training on data protection
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you logged in
- Remember your preferences
- Analyze platform traffic
- Personalize content and recommendations
You can control cookies through your browser settings.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request restriction of processing
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
To exercise these rights, please contact us using the information below.
8. Data Retention
We retain your personal information for as long as:
- Your account is active
- Needed to provide you services
- Required by law or for legitimate business purposes
After account closure, certain information may be retained for legal and administrative purposes.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: